Secrets of Effective Managers (Not) #25 – Understanding and Using the Emphasis/De-emphasis Problem
January 11, 2012 Leave a comment
Natural barriers to flows of information can work to your advantage. One of the most prevalent natural barriers to the flow of information in a large, bureaucratic organization is the “emphasis/de-emphasis problem.” This concept describes how any issue reported up the chain of command will become less important at each higher level, and any direction reported down the chain of command will become more important at each level. So how can you use this knowledge? Read more of this post
